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KronGage Dashboard
OverviewMar 01 – Apr 01, 2026
Active Conversations+12%
128
Resolved Today+8%
342
Pending Follow-ups-14%
19
Avg Response Time-18%
2m
Recent ConversationsView all →
JM
Jane Mensah2m ago

Can you confirm the delivery date for order #4821?

WhatsApp
KA
Kwame Asante14m ago

Thanks for the quick response, really appreciate it!

Instagram
RA
Ruth Addo1h ago

I need help resetting my account password.

Email
Platform Capabilities

One platform that thinks in systems, not silos.

KronGage was engineered to excel in demanding environments, where infrastructure varies, regulations shift, and customer behaviour is diverse. It's robust because it had to be.

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Omnichannel Inbox
Social Publishing
AI Automation
Customer 360
Campaign Management
Analytics & BI
Social Intelligence
Security & Compliance

Built for Your Industry

KronGage is engineered for the unique regulatory, operational, and customer engagement needs of Africa's most demanding sectors.

Fraud Protection Alerts
Powered by KronGage
AB
Ama Boateng
Account •••• 4821
Protected
Suspicious Activity Detected
Card used in unusual location
Alert Sent
Instant SMS & WhatsApp notification · Delivered
Transaction Blocked
Confirmed fraudulent · Card frozen
Funds Protected
$0 lost · Replacement card issued

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PA

Good afternoon, Platform

Here's your KronGage overview for Krontiva Internal
Professional
5/6 services up
0
Customer Profiles
13 active 7d
0
AI Requests
0
Active Workflows
0
Knowledge Docs
2 collections
0
Team Members
0
AI Token Budget
0% of 50.0M
KronChat Platform Live metrics
0
Accounts
0
Agents
0
Inboxes
0
Conversations
AI USAGE View all ↗
AI Requests3/100.0K
AI Token Budget0/50.0M
KronChat Messages0/50.0K
Socials AI0/20.0K
Embeddings0/1.0M
Storage (MB)0/10.0K
RECENT ACTIVITY AI Studio ↗

No recent activity

Create a workflow →
INSIGHTS Customer 360 ↗
CUSTOMERS
13
Active (7d)
14
Active (30d)
KNOWLEDGE BASE
2
Documents
229
Chunks
79
Entities

Social Intelligence

Real-time brand monitoring across 9 platforms

All layers healthy
301
LIVE THIS HOUR
24H MENTIONS
5.3K
79%
Brand Health
TOP PLATFORM
2.5K
Twitter · +0.42
SENTIMENT SPLIT
Positive61%
Neutral27%
Negative7%
Mixed6%
Sentiment River
Positive
Neutral
Mixed
Negative
06:0009:0012:0015:0018:00
Platform Activity
Twitter
2473
+0.42
Facebook
392
+0.73
Youtube
52
+0.23
Trending Topics
1
krongage_beta OR server00m1234 OR #GhanaTech OR #krognage121 OR #kronGee
1371
2
krongage_beta OR #GhanaTech OR #OpenSource OR #krognage121
795
3
krontiva_test OR krongage_beta OR server00m1234 OR #opensource
296
4
server room
74
Top Voices
D
@Delika
148 mentions
T
@Terminal Archives
4 mentions
W
@Wolf Software Systems
4 mentions
C
@Cinematic Rebuild
4 mentions
Conversations Open
Mine
Unassigned
Resolved
Pending
All
DL
Krongage whatsapp
Dibe Laba11d · 9d
↩ oh sorry i didnt see this early
11d 3h
D
krongage web
Dry-Paper-22311d · 11d
↩ Got it — I've handed your request over to our hu…
RR
Delika Facebook
Ronald Reigns2mo · 20d
I'm good
support-case
D
krongage web
Divine-Bird-1762mo · 2mo
↩ Test message from KronGage
N
Krongage whatsapp
NY2mo · 2mo
↩ hi
4d 2h
C
krongage web
Cold-Forest-1802mo · 2mo
yes sit
F
krongage web
Floral-Cloud-182mo · 2mo
Get notified by email
D
krongage web
Divine-Violet-5662mo · 2mo
Get notified by email
W
krongage web
White-Darkness-9222mo · 2mo
Get notified by email

Please select a conversation
from left pane

⌘Kto open command menu
⌘/to view keyboard shortcuts
Analytics
Calendar
Channels
Media
Settings
Launches
1 channel needs attention
kofi_amoah Token expired Reconnect
‹05/11/2026 – 05/17/2026›Today
DayWeekMonth
Channels‹
Add Channel
D
Delika⋮
S
Server Room⋮
S
Server Room⋮
K
Kofi Amoah⋮
N
Nana Yaw Darko⋮
E
Emmanuel Asante⋮
S
Samuel Kweku A. Mensah…⋮
A
Akua Boateng⋮
A
Akosua Enyonam Ble…⋮
k
kofi_amoah⋮
Monday
05/11/2026
Tuesday
05/12/2026
Wednesday
05/13/2026
Thursday
05/14/2026
Friday
• 05/15/2026
Saturday
05/16/2026
Sunday
05/17/2026
0:00
1:00
2:00
3:00
4:00
5:00
6:00
7:00
8:00
9:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
18:00
19:00
20:00
21:00
22:00
23:00
Reporting
Messaging
Journeys
Message Templates
Broadcasts
Audience
Settings
Journeys
Name
Status
Created At
Test
Not Started
about 1 month ago
⋮
sms test
● Running
22 days ago
⋮
Friday Journey Test
● Running
21 days ago
⋮
Page 1 of 1
Customer 360
16Live↻ Sync
Active 7d
0
Avg Score
0
Active 30d
6
KU
Asante Opportunity
73
22 days ago
RO
Ronald Customer
73
22 days ago
JA
jane Opportunity
73
24 days ago
LY
lyncrisella Lead
21
25 days ago
KT
Kweku Tawiah Lead
21
29 days ago
NT
Narhnarh Tetteh… Lead
13
1 month ago
NY
NY Lead
13
1 month ago
AS
Adwoa_Serwaa Lead
13
1 month ago
AS
Asante
— —
OpportunityIndividualScore: 73
INTELLIGENCE SCORES
↗ Engagement
73
◎ Lead Score
85
○ Health
73
Churn Risk
27
CHANNEL PRESENCE
WhatsappWebApi
Lifecycle Stage
Opportunity
Interactions
9
Last Seen
22 days ago
Support Cases 6 total● 4 openView Cases
RECENT ACTIVITY
Conversation #132
Krongage whatsapp — resolved
4d ago ↗
Conversation #1
krongage web — resolved
15d ago ↗
Conversation #2
Support Cases — resolved
15d ago ↗
Conversation #131
Krongage whatsapp — resolved
16d ago ↗
Conversation #127 — resolved
via whatsapp
22d ago ↗
Knowledge
Knowledge base & RAG — pgvect…
Chat
Documents
Entities
Guidelines
Documents
FAQ.pdf
34.2 MB · 36d ago
ready
prb-report.pdf
620.9 KB · 36d ago
ready
FAQ.pdf
34.2 MB · application/pdf · Apr 9, 2026, 11:57 AM
DOCUMENT CONTENT (4 CHUNKS)1122 total tokens
Chunk 1547 tokens
Believe with us. FAQs 1. What is the Fidelity Green Leding Fund? This is a dedicated concessionary green financing product developed by Fidelity Bank Ghana LTD (FBGL) to meet the unique financing needs of businesses in the green economy including climate friendly businesses. 2. What are green economy or climate businesses? These are businesses whose operational models and methods contribute to reduce environmental harm, promote sustainability, and support inclusive economic growth.
Chunk 2515 tokens
[GLF?] All businesses that are aligned to the Ghana Green Finance Taxonomy (2024) Phase 1 as well as SDG 7, SDG 9 and SDG 13. They include: 9. How does a customer apply for Green Lending Fund? Customer submit their green business funding proposal for the GLF through the Relationship Managers or Officers in the usual procedure for Corporate Banking (CIB) or Business Banking or SME loan.
Chunk 395 tokens
[GLF? > GLF.] 11. Which Department in the Bank provides back-end support, drives and coordinates GLF?
Chunk 465 tokens
The Partnerships, Sustainability and CSR department drives and coordinates the Green Lending Fund across all business segments and provides back-end support.
Settings
General
Team
Billing
Security
Social Publishing API Keys
Social Channel Access
Social Listening API Keys
KronChat Social Apps
KronCard
My Profile
Social Channel Access
Control which team members can post from each connected social account. By default every Social Manager can access every channel. Restricting a channel limits it to only the users you assign — admins always have full access.
S
Server Room
X
5 users
S
Server Room
Linkedin
2 users
D
Delika
Facebook
2 users
s00
server00m1234
Threads
1 user
Serv
Server Room
Instagram-Standalone
Open to all
r
rather not say
Youtube
Open to all
kjud
kofi_amoah
Pinterest
Open to all
Kofi
Kofi Amoah
Linkedin
2 users
Nan
Nana Yaw Darko
Linkedin
2 users
Emm
Emmanuel Asante
Linkedin
Open to all
Sam
Samuel Kweku A. Mensah
Linkedin
4 users
Mick
Akua Boateng
Linkedin
Open to all
Zabe
Akosua Enyonam Blebo
Linkedin
Open to all
Overview
Usage
Plans
Alerts
Notifications
AI Settings
Usage & LimitsLive
Service usage metering, plan limits & access controls across your workspace
AI Requests (Month)
194
Services Active
4 of 5
Usage Health
Healthy
KronChat
AI-powered customer conversations
Month13 / 50.0K
0.0%
Socials
AI content generation & copilot
Month62 / 20.0K
0.3%
Listening
Brand monitoring & sentiment AI
Month13 / 50.0K
0.0%
Knowledge
RAG chat & knowledge queries
Day4 / 5.0K
0.1%
Campaigns
AI campaign content & scheduling
Month0 / 10.0K
0.0%
Platform AI Totals
AI Requests (Daily Rate)Day
53
of 10.0K
AI RequestsMonth
194
of 100.0K