PlatformCampaign Management

Marketing Automation

Campaign Management

The Campaign Management module enables marketing teams to design, execute, and optimise multi-channel campaigns with sophisticated A/B testing, journey orchestration, and automated performance tracking.

EM
Efua Mensah
Lead Strategist
KM
Kofi Manu
Campaign Mgr
Active Campaign
Holiday '24 — Q4 Launch
Completion72%
FacebookInstagramEmailSMS
Activity
1d ago
Ad set optimization complete
ROAS: 4.5x · CPA: $8.40
4h ago
Engagement report generated
Reach: 150k · CTR: 3.1%

01Journey Orchestration

Full Journey

Design Journeys, Not Just Messages

Move beyond one-off blasts. Build multi-step customer journeys with a visual, drag-and-drop builder — triggered by real customer behaviour.

Campaign Performance
Delivered48,204
Open rate62%
Click-through18%
Channels active5

02Every Channel

Every Channel

One Campaign, Every Channel

Reach customers on WhatsApp, SMS, email, push, and social — from a single campaign, with performance tracked in one place.

Business Impact

Results teams see after switching

Broadcast Campaigns

For announcements, promotions, and one-time communications delivered at scale across SMS, WhatsApp, email, and push notifications.

Multi-channel Campaign Execution

Across WhatsApp, SMS, email, push notifications, in-app messages, and social platforms, reach customers on every channel they use.

Event-triggered Campaigns

Responding to customer actions such as cart abandonment, sign-up, or inactivity with timely, personalised automated messages.

Visual Journey Builder

With drag-and-drop workflow design for complex, multi-step customer journeys. No engineering resources required.

Everything you need, built in

No add-ons, no separate contracts — these capabilities ship with every plan.

A/B Testing

Test subject lines, content, and timing to optimise every send.

Bulk Scheduling

Upload and schedule thousands of personalised messages via CSV.

Unified Reporting

Track delivery, opens, clicks, and conversions across every channel in one view.

Audience Targeting

Send to precise segments built from behaviour, attributes, or purchase history.

Send-Time Optimisation

Automatically deliver each message when a recipient is most likely to engage.

Conditional Branching

Route contacts down different paths based on how they respond.

Frequently asked questions

How many contacts can I message in a single campaign?

Bulk scheduling supports large contact lists via CSV upload, with sends managed automatically to respect channel rate limits.

Can I trigger campaigns based on customer behaviour?

Yes. Campaigns can trigger on events like cart abandonment, sign-up, or inactivity, in addition to scheduled broadcasts.

Does Campaign Management support A/B testing?

Yes — test messaging, timing, and creative variants, with performance tracked automatically to surface the winner.

Which channels can a single campaign use?

WhatsApp, SMS, email, push notifications, and in-app messages can all be combined within one campaign journey.